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Heat Network (Metering & Billing) Regulations – are you compliant?

Landlords supplying heating, cooling or hot water in multi-let properties are legally obliged to provide detailed information about these heat networks to the National Measurement and Regulation Office (NMRO), and to install meters, where feasible, on all affected properties.

The deadline for notifying the NMRO was 31 December 2015 but if you didn’t meet the deadline, our Facilities Management team can help you become compliant quickly and cost-effectively.  We can:

  • advise on your responsibilities as a landlord
  • review your property portfolio to determine which buildings fall within the scope of the regulations and make the required notifications to the NMRO
  • provide guidance on the feasibility of installing heat meters and advice on building refurbishments
  • give guidance on how to charge tenants for heating and hot water in relation to the Heat Network Regulations

For more information, visit or contact our FM team for advice.

Click here to download our latest FM services leaflet.


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