Satisfaction Survey

Did we promptly acknowledge your instruction?*

Yes
No

If required, did we make appropriate arrangements to visit the property/site quickly?*

Yes
No

Was the preliminary advice we gave you adequate?*

Yes
No

Once instructed, did we keep you advised of progress?*

Yes
No

Were our staff professional and helpful at all times?*

Yes
No

Were we easy to contact when needed?*

Yes
No

Did we respond to telephone calls promptly?*

Yes
No

Did we reply to letters and e-mails promptly?*

Yes
No

Would you employ us again?*

Yes
No

Would you recommend our services?*

Yes
No

Taking everything into account, how would you rate your overall experience, one being poor, ten excellent?*

Any other comments?

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Satisfaction Survey

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